WaterSure
What is WaterSure?
WaterSure is an alternative tariff option that is offered to household metered customers who meet a specific criteria. The tariff ensures that your metered bill is capped at a fixed annual charge.
The WaterSure Tariff will take effect from the beginning of the charge period in which the application is approved, and it must be renewed annually.
Am I eligible for WaterSure?
To be eligible for the WaterSure Tariff your household must have a water meter installed or are waiting for a meter to be installed, be in receipt of a means tested benefit such as:
- - Working Tax Credit
- - Housing Benefit
- - Pension Credit, Universal Credit
- - Income Related Employment & Support Allowance or Income Support or Child Tax Credit (except for families in receipt of the family element only).
And have one or more of the following:
- - Have a large family in which there are 3 or more children under the age of 19, all living at the same property and for whom Child Benefit is being received.
Someone living at the property who has a verifiable medical condition requiring the use of extra water, these include:
- - Crohn’s Disease, Ulcerative Colitis, Varicose Ulceration, Abdominal Stomas
- - Incontinence
- - Skin Conditions that cause weeping/ desquamation (Eczema, Psoriasis, Xerosis etc)
- - Renal Failure requiring At-Home Dialysis (except where the Health Authority has contributed to water costs)
OR any other medical conditions that have been diagnosed by a medical practitioner, that requires the use of substantial amounts of water.
Please send your completed application with your supporting documents to:
County Water Ltd, 52 Camp Road, Heyford Park,Bicester, OX25 5HD